Terms of service
Terms of Service Last updated: 10 Nov 2026
Welcome to HeatHoodie! These Terms of Service ("Terms") govern your use of our website and any purchases made through it. Please read these Terms carefully before using the website or placing an order. By visiting or using the website, you agree to be bound by these Terms.
1. General information This website is operated by Nordic Trade LTD, a company registered in England and Wales, under the brand HeatHoodie. In these Terms, "we", "us" and "our" refer to HeatHoodie. We offer this website, including all tools, products and services available through it, on the condition that you accept all terms, conditions, policies and notices stated here.
2. Use of the website You agree not to use our website for any unlawful or unauthorized purpose and not to violate any applicable laws in your jurisdiction. You must not transmit any viruses, worms or other harmful code. A breach of any of these Terms may result in immediate termination of your access to our services.
3. Products and services We reserve the right to limit the sale of our products or services to any person, geographic region or jurisdiction. Product descriptions and prices may change at any time without notice. Such changes do not affect orders that have already been confirmed. We cannot guarantee that colors or product appearance will be displayed exactly on your device.
4. Orders and payments By placing an order, you confirm that:
- All information you provide is accurate and truthful.
- You are authorized to use the payment method provided.
Prices are shown in US dollars (USD). Shipping costs and any applicable taxes are shown at checkout before you complete your order. After placing your order, you'll receive an order confirmation by email. A binding agreement between you and us is formed when we send this confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to limited availability, pricing or product errors, or suspected fraud. If we cancel an order that has already been paid, you'll receive a full refund.
5. Shipping and delivery We aim to process and ship orders as quickly as possible. All delivery times are estimates and may vary. We are not responsible for delays caused by carriers, customs or other external factors beyond our control. Please see our Shipping Policy for more information.
6. Returns and refunds We offer a 30-day return period from the date of delivery. The customer is responsible for return shipping costs unless the item is defective, damaged or incorrect. Please see our full Refund Policy for details and conditions.
7. Accuracy of information We are not responsible if information on this website is not always accurate, complete or current. Content is provided for general information only and should not be relied on as the sole basis for decisions. This does not affect our obligation to describe our products accurately.
8. Third-party services We may use third-party providers, such as Shopify, to deliver parts of our services. These providers may have their own terms and privacy policies, which you accept by using our services.
9. Intellectual property All content on this website, including but not limited to text, images, logos and trademarks, belongs to us or our partners. No content may be copied, reproduced, sold or otherwise exploited without our express written permission.
10. Limitation of liability We do not guarantee that our services will always be available without interruption, delay or error. To the extent permitted by applicable law, we are not liable for any indirect, incidental or consequential damages arising from the use of the website or products purchased through it. Nothing in these Terms excludes or limits our liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.
11. Indemnification To the extent permitted by law, you agree to indemnify and hold harmless our company, its directors, employees and partners from any claims or demands arising from your breach of these Terms or applicable law.
12. Governing law These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law rules. If you are a consumer residing in another country, you may also be protected by mandatory consumer protection laws in your country or state of residence. Nothing in these Terms affects those rights.
13. Changes to these Terms We reserve the right to update or change these Terms at any time. It is your responsibility to check this page regularly. Continued use of the website after changes are made means you accept the updated Terms. Orders are governed by the version of the Terms in effect when the order was placed.
Contact If you have any questions about these Terms, please contact us at: 📩 support@heathoodie.com